Industry
Fashion, Marketplaces
Sales Motion
Consumer marketplace
Headquarters
New York
Investors
Index Ventures, Thrive Capital
Stage
Series-A
Total Funding
$20M
Team Size
80 people

Meet Jacqui O'Connor and Grailed

My name is Jacqui O'Connor. I'm the Head of People for Grailed. We're a consumer marketplace focused on the resell of luxury men's clothing.

Hiring to Scale the Business

Hiring is one of the most important initiatives at Grailed. We are scaling our business and we need humans and talent in order to do that.When I reached out to Candidate Labs, I was new to the organization. We had a long list of headcount to hire for the year and an incredibly lean internal team. There was just no way we were going to be able to accomplish our hiring goals, which would lead to missing our business goals, without finding a strong partner.

3 Marketing Hires in 6 Weeks

I was introduced to Candidate Labs through my personal network of other HR leaders for New York-based tech startups.We partnered with Candidate Labs to fill an influencer and affiliate role on our brand marketing team, and retention associates on our growth marketing team.We were able to hire 3 marketing roles in 6 weeks.

Unmatched Quality of Talent

Our hiring managers, like many, are incredibly picky. Oftentimes, in my experience partnering with a firm, we would be passed along resumes in a really passive approach. But with Candidate Labs, they spent the time to really understand our business, our brand, and what our needs were for the specific team.

Our Head of Marketing was part of the kickoff call and he very quickly gained a lot of trust in both their credibility and expertise. After our initial calibration process, our recruiter introduced us to incredibly high-quality candidates.

In fact, we were looking for one retention associate for our growth marketing team and ended up hiring two because we were so pleased with the quality of talent.
Question marks
"Our Head of Marketing was part of the kickoff call and he very quickly gained a lot of trust in both their credibility and expertise. After our initial calibration process, our recruiter introduced us to incredibly high-quality candidates."

A Consultative Partner

When going through the profile and job description for our influencer and affiliate lead role, our recruiter recognized that we were looking, like many organizations, for a bit of a unicorn. We were looking for someone who had a really distinct experience, and almost two jobs merged into one. Not only did our recruiter help find that person but also recognized that we were going to have to level up the role from a compensation perspective. And, with her suggestion, we did that right off the bat.

Candidate Labs continues to be a really strong partner in helping us fill roles and also identify the type of talent that is in the market right now.

100% of Offers Accepted

Not only did Candidate Labs help find high-quality candidates, our recruiter also helped us pre-close each candidate, which led to a 100% acceptance rate of all offers we extended.

I have already recommended Candidate Labs to many HR leaders.